Make sure the prints you order are perfect.
For any portrait session, we upload the photos to our sharing gallery. Now, we’ll review each order before sending them to our lab. This way, you’ll be sure to be happy when your prints arrive at your door.
Once you place your order, we’ll be notified. From there, we will check things like cropping, color, and paper types to ensure that you get the highest quality and satisfaction out of your prints. A while back, we had a client’s relative order some prints through our sharing gallery. One of the images they ordered was an amazingly cute picture of a toddler. Unfortunately, the auto-crop feature cut off the little guy’s feet. Needless to say, that wasn’t up to our standards. We corrected the issue and made the cropping easier/more apparent, but knew we needed to have a permanent solution.
So now we can review, replace, and correct the images on orders. As photographers, we want our clients to receive the best possible prints when you order them through us. The photos you get are the physical presentation of your wedding, family, or stage of life. They are also a reflection of our work. But most importantly, we want you to be happy with your photos, and we think that this process provides the best solution.
If you’re worried this will delay you getting your prints, we can turn it off. But do know that we check our email and ordering statuses often. A lot. Almost to the point of obsessive compulsive behavior. Don’t worry, we can stop at any time. We just don’t want to. We’re in control.




